Last Updated: 27 August 2026


Shaima Info Tech (“Company”, “we”, “us”, or “our”) operates the website https://shaimainfotech.com, along with our online shop, client portals, and related mobile applications (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our services (such as web hosting, app development, or school management software), or otherwise interact with us.
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

  1. Who We Are
    Shaima Info Tech
    Marakayar Street, Mandapam,
    Ramanathapuram District, Tamil Nadu, India.
    Phone: +91 88701 44247
    Email: admin@shaimainfotech.com
  1. Information We Collect
    2.1 Information You Provide to Us
    Contact & Account Details: Name, email address, phone number, billing/shipping address, company name, and password when you register for “My Account,” request a quote, or contact us.
    Order & Payment Information: Product/service details, order history, and billing details when you purchase items from our Shop (e.g., Web Hosting, WordPress Hosting, Android App Development). Card, UPI, net-banking, or wallet details are collected and processed directly by our payment gateway partner, PayU, and are not stored on our servers (see Section 6).
    Project & Support Information: Files, requirements, credentials, or content you share with us for website/app development, hosting, or support requests.
    Communications: Messages sent via contact forms, email, phone, or WhatsApp.
    2.2 Information Collected Automatically
    Log & Usage Data: IP address, browser type, device information, pages visited, time spent, and referring URLs.
    Cookies & Similar Technologies: We use cookies to improve user experience, remember cart contents, and analyze site traffic. You can control cookies through your browser settings. See Section 8.
    2.3 Information from Third Parties
    We may receive information from payment processors (PayU), analytics providers (e.g., Google Analytics), and social media platforms (Facebook, LinkedIn, YouTube) when you interact with our linked pages.
  1. How We Use Your Information
    We use the information we collect to:
    Provide, operate, and maintain our website, hosting, and software services;
    Process orders, payments, invoices, and deliver purchased products/services;
    Create and manage your “My Account” and shopping cart;
    Respond to inquiries, quote requests, and support tickets;
    Send transactional communications (order confirmations, renewal reminders, service updates);
    Send marketing communications, where you have opted in (you may unsubscribe at any time);
    Improve our website, products, and services through analytics;
    Detect, prevent, and address fraud, security issues, or technical problems;
    Comply with legal obligations under Indian law.
  1. Legal Basis / Consent
    We collect and process personal information based on your consent (e.g., submitting a form, creating an account, making a purchase), for the performance of a contract (delivering a purchased service), and to comply with legal obligations under the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
  1. Sharing of Information
    We do not sell your personal information. We may share information with:
    Payment Gateway Partner (PayU): To process online payments securely. PayU’s own privacy policy governs its handling of payment data.
    Service Providers: Hosting providers, email/SMS service providers, and analytics tools that support our operations, under confidentiality obligations.
    Legal Authorities: When required by law, court order, or governmental request, or to protect our rights, users, or the public.
    Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality safeguards.
  1. Payment Information
    All online payments made through our website (Shop / Checkout) are processed through PayU, a PCI-DSS compliant, RBI-authorized payment aggregator. We do not collect or store your full card number, CVV, or net-banking/UPI credentials on our servers. Please refer to PayU’s privacy policy at https://payu.in/privacy-policy for details on how they handle your payment data.
  1. Data Retention
    We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to comply with legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. Project files and credentials are retained only as long as required for the active engagement, unless you request earlier deletion.
  1. Cookies
    Our website uses cookies to remember your preferences, keep your cart items, and understand site usage. By continuing to browse our site or clicking “Accept and close” on our cookie banner, you consent to our use of cookies. You may disable cookies in your browser settings; however, some features of the Shop and My Account may not function properly without them.
  1. Data Security
    We implement reasonable technical and organizational security measures — including access controls, encrypted payment processing via PayU, and secure hosting practices — designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
  1. Your Rights
    Subject to applicable law, you may:
    Request access to the personal information we hold about you;
    Request correction of inaccurate or incomplete information;
    Request deletion of your personal information, subject to our legal/contractual obligations;
    Withdraw consent to marketing communications at any time;
    Raise a grievance regarding our handling of your data.
    To exercise these rights, contact us at admin@shaimainfotech.com.
  1. Children’s Privacy
    Our Services (including School Management Software offered to educational institutions) may process information relating to students provided to us by the school/educational institution as our client, under agreement with that institution. We do not knowingly collect personal information directly from children without appropriate parental/institutional consent.
  1. Third-Party Links
    Our website contains links to third-party websites (e.g., client project sites, Google Play Store, social media). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately.
  1. Grievance Officer
    In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are:
    Name: Grievance Officer, Shaima Info Tech
    Address: Marakayar Street, Mandapam, Ramanathapuram District, Tamil Nadu, India
    Email: admin@shaimainfotech.com
    Phone: +91 88701 44247
    We will address any grievances within the timelines prescribed under applicable law.
  1. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
  1. Contact Us
    If you have questions about this Privacy Policy, please contact:
    Shaima Info Tech
    Marakayar Street, Mandapam, Ramanathapuram District, Tamil Nadu, India
    Email: admin@shaimainfotech.com
    Phone: +91 88701 44247